What is the Appliance Recycling Program?
The Appliance Recycling Program is a residential energy efficiency program to reduce energy use by removing less-efficient refrigerators and freezers from residences. The program includes scheduling and free appliance pick-up at the customer's home, transportation of the collected units to a recycling facility, and recovery and recycling of appliance materials. This means that your unit will be recycled responsibly.
Is Central Hudson offering an incentive as part of this program?
Yes. Customers will receive free removal and recycling of their appliance, as well as an incentive of $50 per appliance for participation, with a limit of two units recycled per year per account.
Who can participate?
All Central Hudson residential electric customers are eligible. Customers must own the appliance and may only recycle two units per year per account.
What appliances qualify?
Refrigerators and freezers. Appliances must be between 10-30 cubic feet, readily accessible for removal, plugged-in, demonstrated to be cooling and empty at the time of collection. The appliances must be located at the customer's residence at the time of pickup.
What happens to the refrigerator and/or freezer once collected?
The units are sent to a qualified recycling facility where 95% of the material is recycled, and hazardous waste is disposed of in an environmentally safe manner.
How can I schedule my appliance for pickup?
Call 866-706-3995 or simply click here
to schedule an appointment online.
How long will it take to receive my check?
Approximately four weeks.
Will I be able to drop off my appliance at the designated recycling center?
No, the designated recycling center will not be open to customers.
I am interested in purchasing a new ENERGY STAR appliance when I get rid of my old one. Is Central Hudson offering rebates towards the purchase of new ENERGY STAR appliances?
Currently Central Hudson is NOT offering an additional rebate towards the purchase of a new ENERGY STAR refrigerator or freezer.
Do I have to be present at the time of pick-up?
Customers are responsible for having an authorized adult, age 18 or older, present at the time of the scheduled pick-up. The customer, or customer's representative, must sign appropriate company forms to release ownership of the appliances for removal and recycling.
How will I know if my appliance qualifies for the program?
Appliances must be between 10-30 cubic feet, readily accessible for removal, plugged-in,
demonstrated to be cooling and empty at the time of collection. The appliance(s) must be located at the customer's residence at the time of pick-up. Customers scheduling on-line will have to answer a series of questions about the appliance(s) before the process can be completed. Customers who call the customer service center will be asked a series of questions about their appliance(s) by an ARCA customer representative. These representatives will assist the customer in determining whether or not their appliance(s) qualify for the program before the scheduling process is finalized.
When will this program end?
When the incentive pool has been depleted. Customers will be handled on a first-come, first-served basis.
Who is Appliance Recycling Centers of America (ARCA)?
Appliance Recycling Centers of America is Central Hudson's vendor partner for this program. ARCA is one of the nation's largest recyclers of major household appliances for the energy conservation programs of electric utilities, and currently provides services for 150 utility programs in the U.S. and Canada. ARCA representatives schedule pick-ups and recycling units for this program.
How are collection dates and times established?
When calling or scheduling online, customers will be able to choose from several pickup dates specific to their location. One to two days prior to scheduled collection date, a representative will contact customers to provide them with a two to four hour window for collection time. On the customer's scheduled collection date, collectors will contact customers while in route to confirm appointment times.
What should I do to prepare for my pickup appointment?
Make sure your appliance is empty, plugged in and cooling. Also, make sure the pickup crew has clear access to enter the home and remove the appliance. This may mean moving any furniture or valuables to allow plenty of room for the crew to maneuver the appliance. Also, if any doors need to be removed from their hinges for the appliance to fit through the doorway, we ask that customers have these areas cleared prior to the crew's arrival. Our customer service center can answer specific questions regarding accessibility.
Who should I contact if I have more questions about the Appliance Recycling Program?